Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find our shipping policy to ensure a smooth shopping experience.

1. Processing Time

• All orders are processed within 1-3 business days (Monday-Friday, excluding holidays).

• Orders are not processed or shipped on weekends or public holidays.

• You will receive an email with tracking information once your order has been shipped.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: Delivery within 5-7 business days.

• Expedited Shipping: Delivery within 2-3 business days.

• Express Shipping: Delivery within 1-2 business days.

Note: Delivery times may vary depending on your location, weather conditions, and other factors outside of our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your shipping address and the shipping method you choose.

• Free shipping on orders over Rs 1800/-

• For international orders, shipping costs will be calculated based on your location.

4. International Shipping

• We ship to most countries. Shipping fees and delivery times vary depending on your location.

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

• Please note that international orders may take longer to process and deliver due to customs procedures.

5. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the tracking number provided.

• If you have any questions regarding your order or shipment, please contact our customer service team at ladyonepk@gmail.com

6. Shipping Restrictions

• Some items, due to size or weight, may not be available for shipping to all locations. If this applies to your order, we will notify you before processing.

7. Lost or Damaged Items

• If your package is lost or damaged during transit, please contact us within 7 days of the delivery date.

• We will work with the shipping carrier to resolve the issue as quickly as possible.

• If the package is lost in transit, we will offer a replacement or refund as soon as the carrier confirms the loss.

8. Returns & Exchanges

For more information on returns, please refer to our [Return & Exchange Policy] page.